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F.A.Q

Do you have a question?
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We're here to help. Check out our customers' most frequently asked questions.

Is your question not there? Contact our customer service

We offer rare pieces for special events such as weddings, birthdays, parties and also beautiful classic pieces for everyday wear. Our collections include outfits for men and women, as well as accessories that fit different styles and personalities.

Yes, we offer a personalized support service. Depending on your needs, tastes and budget, we search for models from our suppliers or launch special collections to meet your specific requests.

Of course! If an item does not meet your expectations, particularly in terms of size, you can return it or exchange it within 7 days of receipt. Returns are at your expense, please read the details and description of the items carefully before confirming your choice. Items must be unworn, unwashed, unperfumed, undamaged and in their original packaging. They will be carefully checked upon receipt. If the item is compliant, you could exchange it or obtain a refund in the form of a voucher valid on the site for 3 months. For returns due to item defects, or our responsibility, the return will of course be free, send us an email with photos (mandatory in the event of a defect) upon receipt to contact@lomorfiashop.com. All return requests must be sent to this same address.

Delivery times vary depending on item availability and destination. Standard delivery typically takes 2-5 business days. We will keep you updated on the status of your order.

Yes, we ship internationally mainly via DHL. Shipping costs and times vary depending on the destination. All details will be communicated to you when you validate your order. In case of difficulty you can contact us on our social networks: instagram Lomorfia_Shop or by email at contact@lomorfiashop.com

We accept major credit cards (Visa, MasterCard, American Express), as well as PayPal and other secure online payment methods.

Yes, we offer special discounts for bulk purchases for events such as weddings or ceremonies. Contact our customer service for more details.

You can contact us by email at contact@lomorfiashop.com or via our contact form available on the site. We are also available on social networks from Monday to Friday, from 9 a.m. to 7 p.m.

You can book an appointment directly on our website via our contact page. We will be happy to assist you in finding the perfect outfit.

Vos Témoignages
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Vos retours nous sont précieux. N'hésitez pas à partager votre avis et photos après réception.

  • Astree3 Purchase Verified

    La pochette es sublime. Envoi rapide et soignee. Merci beaucoup!

  • @its_krystellaa Verified Review

    Hello,j’ai eu un vrai coup de cœur pour la robe que j’ai achetée😍😍 ! Elle est encore plus belle en vrai, de très bonne qualité, et correspond parfaitement à ce que je cherchais☺️

    Voir le produit
  • Pour mon mariage

    @Ladydrey Verified Review

    Pour le choix de la robe de soirée de mon mariage, j’ai cherché dans plusieurs boutiques mais je n’ai rien trouvé qui me correspondait. Ensuite j’ai fait appel à Lomorfia et là rien à dire 😍...

    Voir le produit
  • vero Purchase Verified

    Parfait et gentil petit mot accompagnant le paquet. Merci.

    Voir le produit
  • Crosnier Purchase Verified

    Parfait rapide Merci.

  • Familycarton Purchase Verified

    magnifique

  • Olympe_maggy Purchase Verified

    Au top! merci beaucoup

  • mag20ted Purchase Verified

    Parfait !👌 Je suis ravie de mon achat

    Voir le produit
  • yo95dkyv Purchase Verified

    parfait 🙂👍

  • fg Purchase Verified

    impec

  • mlle73290 Purchase Verified

    Envoi un peu long. Chapeau petit mais fera le job.

  • eliana7580 Purchase Verified

    Parfait, je recommande Lomorfia

  • Loline Purchase Verified

    Super, tout s'est très bien passé

    Voir le produit

LOMORFIA to answer your:

Livraison premium

Profitez d’une livraison premium avec suivi en temps réel et un service client disponible pour répondre à vos besoins d’expédition rapide.

Articles d'exception

Nous misons uniquement sur des pièces raffinées, de qualité, une élégance qui dure, avec des matières et coupes soigneusement choisies.

Service client

Un service client disponible sur plusieurs canaux, avec une réponse garantie sous 24h! N’hésitez pas à nous solliciter, nous sommes là pour vous.

Paiements sécurisés

Paiements 100 % sécurisés, avec plusieurs options disponibles : Cartes bancaire, Apple pay, PayPal, et bientôt le paiement en plusieurs fois avec Klarna.

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